What Is Autocab?
Autocab is a UK-based dispatch and booking platform for taxi and private hire operators. It lets a fleet take bookings, assign them to drivers, track vehicles and manage billing from one system. It is widely used by UK taxi firms and is often compared with iCabbi, Cordic and Ridxo.
What Does Autocab Do?
Autocab covers the core jobs of a dispatch office:
- Booking intake: phone, web and app bookings in one queue
- Dispatch: manual and automatic driver allocation
- Driver app: job offers, navigation and status updates
- Passenger app: branded booking and tracking (known as iGo)
- Account and payment handling: corporate accounts, card payments and invoicing
- Network work: passing jobs between operators through the Autocab Exchange
Who Uses Autocab?
Autocab is most common among UK taxi and private hire operators, from small local firms to large multi-vehicle fleets. It suits high-volume street and rank-style work, where steady job flow and fast dispatch matter more than a premium branded experience.
How Autocab Works
| Step | What happens |
|---|---|
| 1. Booking | A passenger books by phone, web or app |
| 2. Dispatch | The system picks or suggests a nearby driver |
| 3. Job offer | The driver receives the job in the driver app |
| 4. Tracking | The passenger and office follow the vehicle live |
| 5. Payment | Fare is charged by card, cash or account |
| 6. Network | Spare jobs can be shared with other operators |
Autocab Strengths and Limits
| Strengths | Limits to check |
|---|---|
| Established in the UK market | Pricing is negotiated, not published |
| Network job sharing | Branded app depth varies by plan |
| Built for high-volume taxi work | Less focused on chauffeur and executive workflows |
| Mature dispatch tooling | Contract terms and exit costs need reading closely |
When to Consider an Alternative
Look at other options if you run an executive, chauffeur or airport transfer fleet, if you want fully branded passenger and driver apps under your own name, or if you need published pricing before talking to sales. See our Autocab alternatives for UK operators, the Ridxo vs Autocab comparison, and our guide to moving a fleet off Autocab.
Frequently Asked Questions
What is Autocab used for?
Autocab is used to take taxi and private hire bookings, dispatch drivers, track vehicles and manage payments from one platform.
Is Autocab only for UK taxi companies?
It is strongest in the UK taxi and private hire market. Operators elsewhere usually compare it with other cloud dispatch platforms before deciding.
How much does Autocab cost?
Autocab does not publish a standard price list. Cost depends on fleet size and the modules you choose, so ask for a written quote that lists every fee.
What is the Autocab Exchange?
It is a network that lets operators share and receive bookings with one another, which can add extra jobs for a fleet.
What are the main Autocab alternatives?
Common alternatives are Ridxo, iCabbi, Cordic and Magenta. The right choice depends on whether you run street taxi work or executive and chauffeur service.
