Privacy Policy

1. Introduction

Ridxo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our limo dispatch software and services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name, email address, and phone number
• Company name and business address
• Payment and billing information
• Driver and vehicle information
• Customer booking details

2.2 Usage Information

We automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage patterns and feature interactions
• Log data and analytics

2.3 Location Data

Our dispatch software requires GPS location data to provide real-time tracking and dispatch services. This includes driver locations, route information, and trip coordinates.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send administrative and promotional communications
• Respond to customer service requests
• Monitor and analyze usage trends
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Service Providers: Third-party vendors who assist in providing our Services
• Business Partners: Integration partners (payment processors, mapping services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your data:

• 256-bit SSL encryption for data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• SOC 2 Type II compliance
• Multi-factor authentication options
• Role-based access controls

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide Services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Upon account termination, we will delete or anonymize your data within 90 days, unless legally required to retain it.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data ("right to be forgotten")
• Export your data in a portable format
• Object to certain processing activities
• Withdraw consent at any time

To exercise these rights, please contact us at info@taxi-webdesign.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your use of our Services. You can control cookies through your browser settings. For more details, please see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, to protect your data during international transfers.

10. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). We process your data based on legitimate interests, contractual necessity, legal obligations, or your consent. You have the right to lodge a complaint with your local data protection authority.

11. CCPA Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete, and the right to opt-out of the sale of personal information. We do not sell personal information.

12. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: